Services

Computer Connections Limited is a wholly Tanzanian owned company established since the year 2000. Computer Connections’ core business is systems integration, computers and servers sales and servicing. In systems integration we are specialized in the fields of Computer Networking, Telecommunications Engineering and Server installation and administration we have successfully undertaken major contracts within the East African Region.

Computer Connections has strong business partnerships with leading ICT Vendors e.g. DELL, HP, Cisco Systems, Microsoft Corporation, Symantec, Tripplite, APC, Select WD etc.
With the global technology trends towards Data, Voice, Video and Storage Integration over the last few years,  Computer Connections  has  developed  skills  to  enable the  integration  of  these  and  other  technologies  to provide unique and innovative solutions that meet the specific  customer’s  needs.  This utilizes the existing infrastructure investment; enable centralized management and streamlines business processes facilitating an optimized collaborative environment incorporating document and Workflow management.
Our Services involves provision of end-to-end implementation and management through a range of interrelated solutions. These include:

Computers and Printer Sales

Computer Connections is a Computer and Printer solutions provider, specializing in small, medium-sized and large enterprise businesses. We sell and service notebooks, desktops, workstations, servers and their accessories. We also sell and service complete printing solutions, including mono and color laser printers, work-group printers, multifunction printers, plotters and the consumables that go with them.

Network Integration

In today’s dynamic environment, businesses rely on communication networks as a key element of success, while applications or Hardware may focus on a new IT initiative; your network is the vehicle by which your customers and employees are able to take advantage of new functions. Your network also enables collection of real-time data from applications and increasingly, from sensors that you depend on to make decisions about your business. Now, more than ever, your network must be highly performing, continuously available and secure in order to achieve your business objectives.
Network integration services offered by Computer Connections can help you create a network that enables your IT infrastructure to adapt to rapidly changing business needs and emerging technologies. These services include planning, design, deployment and ongoing monitoring and management. This help you provide the ubiquitous access to applications and data necessary to meet today’s business.
Computer Connections also understands that networks must be flexible, tailored to meet communication needs, compliant with regulation and corporate governance and also aligned with industry standards. Most importantly, we know that networks should simply work seamlessly facilitating your organisations’ changing communication needs. Through a comprehensive range of services, adaptable scale, and in-depth networking expertise, we keep organisations connected and communicating through their network, this is archived by providing solutions like;
  1. VOIP
  2. Routing and Switching
  3. Managed Networks
  4. Wireless Mobility
  5. Network Security
  6. LAN & WAN

Data Centers and Storage

Data storage needs are exploding, and what you need now and what you need months or years from now can be two entirely different things.  That’s why Computer Connections in partnership with leading ICT Vendors offers several Data Center and storage management solutions that will help you handle your current and future storage needs.  Our experienced Data Center and storage solutions team will reduce the complexity of managing your rapidly increasing storage environments and their associated costs.
Computer Connections provides on-demand storage capacity, monitoring and management services for your disk, backup, restore, and archive infrastructures in a security-rich environment. Combining our best-in-class networking technologies with world-class service management enables you to have highly available, cost-effective storage management.
Computer Connections will help you manage your increasingly large and complex storage environment so you can focus on strategic business activities; this is achieved by design and implementation of cutting edge technology that includes;
  1. Storage Area Networking (SAN)
  2. Storage and Server Consolidation
  3. Managed Storage

CCTV Installation and Servicing

Computer Connections Ltd. has specialized itself in the service, supply and Installation of CCTV Surveillance equipment. With our Head Office based in Dar es salaam, we are positioned conveniently for servicing the City area and the regions within Tanzania. We pride ourselves on our Professional and high standard of equipment and installation. In the fast-moving field of high technology, it is important  for Computer Connections Ltd. to be  able to offer solutions to clients with diverse needs. Keeping this in mind we have partnered with Yoko Technology (Taiwan) and Sharp Vision (China) in order to bring you the latest and most innovative quality surveillance products.

Our experience enables us to confidently cater from the small business project to the larger sites, from conception through to survey, site design, supply, installation, and maintenance. We pledge to you, the customer that we will offer to supply the complete system to cater to your requirements. Our systems are supplied based on sound technical knowledge and we further offer a free survey on quotation and implementation.

CCTV PICWe carry a wide range of stock at all times. With each different product to suit and meet customer requirements from analogue security camera to unique combination of high quality products, innovative solutions and excellent backup service to suit the clients need.

Our main objective is to provide a fast, reliable and professional high quality international standards and friendly service for our valuable customers. Our dedicated team and engineers are equipped with a high level of ICT knowledge, training and in ensuring that we implement accordingly to the client needs.

We are prepared to offer service to Customers with existing CCTV systems as well as our own installations. We provide 12 Months warranty  or more if required on  parts and labour on all our installations. Service can also be provided by us on a call out basis or as a preventive annual routine maintenance

Service response times are flexible to suit our customers. Calls are always completed within the agreed time limit set by the customer. We carry a wide range of stock at all times. We a believers that if we look after our customers, then they will continue to value us and will in turn recommend us to others.

Video Conferencing

In business, relationships are critical to getting the job done and doing it right. If you can’t communicate effectively and efficiently with your internal teams, vendors, customers and partners, your business goes nowhere. Computer Connections offers Video Conferencing solutions that help you stay connected to people whether they are in another state, another country or just across town.
Video conferencing (VC)is the combination of dedicated audio, video, and communications networking technology for real-time interaction, and is often used by groups of people who gather in a specific setting (often a conference room) to communicate with other groups of people.
In today’s fast paced global village, professionals in every industry are finding video Conferencing to be the most effective way to meet for business. Industry advances promise to provide a high-speed integrated link for voice, video, and data traffic.

Support and Managed Services

We deliver value to our clients by facilitating business outcomes in an outsourced model without them owning the associated costs and risks. Through our managed services we monitor, operate and maintain our clients IT infrastructure making sure they derive optimal performance from it during its entire lifecycle. Our operations are built on Information Technology Infrastructure Library (ITIL) international best practice standards in IT Service Management.

System Integration

Computer Connections Limited is the leading Systems Integrator in East African Region. Systems integration is about offering seamless services and future proof solutions independent of vendor technologies and standards. Computer Connections Limited provides tailored customer management solutions based on voice and data integration. A range of products and skills enables customized solutions ranging from entry-level voice switches to complex and sophisticated enterprise communication networks incorporating voice and data call centre functionality, as well as audio and video communication solutions. Our services combines best-of-breed products from the world‘s leading call centre and customer management vendors, with unmatched expertise in technical consulting, design, project management and integration.

Enterprise Systems

These are solutions complementary to the network, including server, storage, network operating systems (NOS), messaging systems and system management technologies. A comprehensive range of services from infrastructure planning through to remote systems monitoring, co- sourced services, and enterprise licensing and integration of Client Server platforms is available.

ICT Consultation

Technology Consulting helps you unlock the power of your solutions and deliver better results from technology investment increasing operational efficiencies, driving down costs, and securing vital data. At Computer Connections we achieve this through our technology lifecycle services that are based on best practices, skilled professionals, technology innovation and quality processes.

Computers and Printers Servicing and Repairs

For your convenience, Computer Connections services most computers and peripherals and offers flexible maintenance service plans. Our technical team will assess the needs of your company and develop a service plan with you in mind.
Features of our plans include:
  1. One  hour response time
  2. Accurate diagnosis of problem
  3. Routine computer maintenance
  4. Preventative maintenance report
These services include;
  1. Hardware Diagnosis and Repair
  2. Setup and Installation of new computer equipment
  3. Printer Repairs
  4. Virus Removal/OS Rebuild
  5. Data Backups
  6. Data Recovery
  7. Memory Upgrades
  8. Operating system installation/upgrade
  9. Supported software installation/upgrade
SERVICE OPTIONS
  1. In-Shop – Equipment can be brought to our computer workshop for repairs
  2. Pickup – this service is available for desktop CPU’s, monitors & printers. We will pick up the equipment from your office on scheduled days and deliver it when the repair is complete.
  3. Onsite – This service is available for desktop computer and printer problems. We will come to your office on scheduled days to perform service.